Without a doubt about customer support Representative – Hilo

Company Description

Do you enjoy joining a team that is exciting? Our company is searching for those who look for a good job in a company savvy company, and a way to have career that is lasting. Payday advances of Hawaii and Dollar Financial Group is people that are seeking deliver exemplary customer care, while having a desire to push boundaries. We provide competitive pay, quarterly bonuses, advantages and a work that is fast-paced focused on developing leaders!

Payday advances of Hawaii and Dollar Financial Group happens to be people that are helping their monetary requirements for over 25 years. Whether you may need a cash advance,|loan that is payday your check cashed, or simply just want to wire some funds, pay day loans of Hawaii and Dollar Financial Group has arrived to last.

Where do you turn?

In this part – you certainly will do all of it; product sales, customer care, regional advertising, collections, protection of the shop, plus the list continues on… within our company, the brighter you shine, the greater training, and private development you get. This might be a retail career, not only any ordinary task!!

Exactly what do we truly need?

You have got retail expertise in fast a paced environment.

You have got a fantastic character and interaction design.

You may be super-organized and tend to be issue solver.

pride in every thing you do, and it also shows.

You’ve got unquestionable integrity.

Why benefit us?

We spend money on our workers, and supply substantial training, and development programs establishing you up for future success.

If we seem like a fit, and you’re ready to begin a career that is exciting an organization that fosters worker growth, use today!

Job Description

  • Regularly offer degree of customer support in a prompt and prompt means.
  • Preserve branch cleanliness and appearance.
  • Understanding of all check cashing procedures, check rates, and in a position to determine the different kinds of checks.
  • Understanding of all products that are secondary services to cross offer them into the client.
  • Show effective spoken, written, and skills that are listening.
  • Exhibits attitude that is positive times during the modification.
  • Handles and will pay down money based on procedure and policy.
  • Means consumer complaints are managed with a feeling of urgency, utilizing good judgment and customer service that is superior. Ensure all complaints are reported towards the manager timely.
  • Know and adhere to all business policies and procedures.
  • Precisely utilize the true point of purchase system to cash checks, procedure loan transactions, sell products, and balance cash cabinet.
  • Accurately take into account all cash and negotiable equivalents by after all policy and procedures.
  • Assist Manager when you look at the collection process and prepare files for collections.
  • Abide by operational Security and LP policies depending on business policy including all available and closing procedures.
  • familiarity with the office that is general to properly utilize all office gear.
  • Complete all paperwork timely and accurately.
  • Complete all the tasks as directed because of browse around this site the Supervisor.
  • Insures accurate input of all of the information into company and merchant systems.
  • Insures complete conformity with all Anti cash Laundering policy and procedures.


  • Past banking, retail or product sales experience
  • Client Service oriented
  • Capability to multitask.
  • Good computer skills.
  • Exceptional social & communication abilities.
  • Past cash managing or product sales connection with any type a bonus.
  • capability to work a schedule that is flexible evenings and weekends

Extra Information

All your valuable information will be held private based on EEO recommendations.